Shipping Policy

Thank you for visiting and shopping at First Home. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days upon payment. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

Standard for orders PHP 2000 and above

2-3 business days

Free

Standard for orders PHP 2000 and below

2-3 business days

PHP 100

Same-day Delivery (Grab/Lalamove/Mr.Speedy)

1 business day

℅ client

Provincial shipping

3-5 business days

PHP 350 


Delivery delays can occasionally occur - especially on holidays and bad weather conditions. 


Shipment confirmation & Order tracking

After payment, you will receive a Shipment Confirmation via SMSl once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


Customs, Duties and Taxes

First Home is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Damages

First Home is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.